Shipping within the USA
Typically, you will receive your package anywhere from 1 to 7 days for USPS First class and 1-3 days for USPS Priority Mail. There is no tracking number for USPS first class, we recommend choosing USPS Priority whenever possible.
We ship out of San Jose, California
Shipping to countries outside the USA
All International orders are shipped via USPS First Class Mail by default. This option provides very limited tracking. With this shipping option, depending on your location, you will receive your package anywhere from 6-15 business days.
Due to the nature of international shipments and your local international customs, orders shipped overseas but never reach their destination (but show posting outside of USA Customs) will be investigated. If this situation arises, please contact your local mail courier with your tracking number in hopes that they can further assist you in finding your package. We will also contact our local mail courier to further assist in the process.
Tracking and Lost Shipments
RedRotor cannot be held liable for any mistakes made by a Mail Carrier or your local country's postal service.
If the tracking information for your package shows received, RedRotor is not responsible if your package never arrives at your location. No refunds will be provided if your package is lost in the delivery system either in the USA or in your destination country. Almost all packages sent by RedRotor reach their recipient. Please contact the Mail Carrier directly if there is a shipping issue or claim.